Your Customer is our Priority
From smarter software to specialized agent training, our multi-channel expertise encourages engagement that increases satisfaction and drives conversion.
Call Center Services
Our professional Call Agents provide a true extension of your business through personalized engagement. Find out how.
Inbound
Outbound
Lead Generation
Separate yourself from the competition through our immediate multi-channel communication tools and expertise.
Customer Survey Services
Identify the main objectives of market research, and examine customer satisfaction levels with our unsurpassed customer survey services. Our smart and prompt service will keep you consistently well informed as well as help you in taking right decision for your business growth.
Help Desk Outsourcing
Get real time expert guidance tailored to your varied business requirements and boost your customer satisfaction. We deliver outclass help desk outsourced call center services to help you stand apart from your competitors. Our well qualified professionals use pre-defined procedures and call scripts to swiftly resolve all tech glitches faced by the users.
About Us
Colloquium is a leading provider of contact center and customer relationship management services. We possess years of demonstrable experience in delivering desired business outcomes for our clients, across industries with our best-in-class outbound, inbound and web enabled outsourcing services.
With a strength of more than 200+ well trained and highly qualified employees in Sonora, Obregon City, Mexico, we are ideally positioned to outperform committed service level agreements (SLAs) and drive bottom-line growth of our clients. We partner our clients and function as an extension of their business to ensure maximum value for their business.
Our management team comprises accomplished professionals from leading global organizations with years of experience in the outsourcing domain. Their deep business acumen and domain knowledge enables us to deliver maximum return on our client investments.
Staff
Quality Analyst
Floor
Training Room
Meeting Room
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Outside
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We improve your customer experience and brand reputation
Contact us today for a personalized consultation. We'll respond immediately and come up with a gameplan. Together.
